Privacy Policy

Privacy Policy

Introduction

Welcome to https://rv-repair-pharr-texas.rgvtruckparts.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with relevant data protection laws and regulations. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users who access our website or interact with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://rv-repair-pharr-texas.rgvtruckparts.com.
  2. Any mobile applications, software, or other digital products associated with our services.
  3. Services and interactions between our users and our team through various communication channels.
  4. Third-party platforms or services linked to our website, though please note that this policy does not extend to their practices; each has its own privacy policies that govern the use of data provided by users.

Processing Activities

This Privacy Policy is designed to guide you on:

  1. Using our applications and services as an authorized user.
  2. Visiting and navigating through our websites linked to this statement.
  3. Engaging with us through various communication methods, including email, phone, or text messages.

Personal Data Collection

We collect multiple types of personal data, which can include:

  1. Account Information: This includes user names, passwords, and account settings that you provide when creating an account on our platform.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses, are collected for secure transactions.
  3. Financial Information: We may gather financial data, including banking information, for accounting, fraud prevention, or other legitimate business purposes.
  4. Purchase Information: Records of your purchases, order history, and product preferences help us improve our services.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses are collected to enhance user experience and analyze traffic patterns.
  6. Location Data: With your consent, we may access your location data to provide personalized services and offers.
  7. Feedback and Reviews: Your comments, suggestions, and reviews help us improve our products and services.
  8. Social Media Information: When you interact with us on social media platforms, we may collect user data from those platforms (with your permission) to tailor our content and communications.
  9. Product Information: Details about the products you view, search for, or purchase are used to personalize your shopping experience.

We obtain this data through direct user input, automated systems, and third-party partnerships.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: These cookies enable core functionalities such as login, account management, and security measures.
  2. Preference Cookies: They remember user preferences, language settings, and other customization details for a personalized experience.
  3. Analytics Cookies: Used to analyze website traffic, gather user behavior data, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once those purposes are achieved or if no longer required by law, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your personal data, we implement robust security measures:

  1. Encryption of data during transmission and at rest.
  2. Secure third-party processing partners who adhere to strict data protection standards.
  3. Regular security audits and updates to ensure the highest level of data protection.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data, please contact us immediately so that we can take appropriate steps.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data under specific circumstances.
  4. Restriction: Limit our use of your personal data in certain situations.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to processing activities based on legitimate interests or consent.
  7. Non-Discrimination: Be free from unfair treatment due to the exercise of your data protection rights.

To exercise these rights, please contact our privacy team at the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be readily available for your review.

Contact Information

For any questions, concerns, or requests related to data privacy:

We appreciate your trust in us. By using our website and services, you agree to the terms outlined in this Privacy Policy.